Privacy Policy

I. Scope of Application

This policy applies globally to the [AI Programming] services we provide to you through our website. If we or our affiliates have separately established privacy policies for specific services, those respective services shall be governed by their corresponding privacy policies. The features and services offered by Aegilume across different product forms and versions may vary, and they may also differ based on the laws and regulations of your country or region. For instance, if certain forms or versions do not include particular features, the collection of related personal information will not apply. This policy does not extend to services provided by third parties (such as third-party SDKs/interfaces we integrate or services independently operated by third parties). Any processing of personal information and protective measures implemented by such third parties in their services shall be subject to the third party’s own privacy policy or similar documents.

II. Information Collection and Use

When you use this service, the personal information we need or may need to collect and use falls into the following two categories:

1. To enable us to provide you with the basic functions of this service and to comply with legal and regulatory obligations, you must authorize us to collect and use the necessary information. If you refuse to provide such information, you will be unable to use this service normally.

2. To enable the additional features of this service, you may choose to separately consent to or decline our collection and use of certain information. If you refuse to provide such information, you will be unable to normally use the relevant additional features or achieve the intended functionality; however, this will not affect your ability to use our basic features.

We primarily collect your information through the following two methods:

（1）Information you voluntarily provide to us while using Aegilume products;

（2）During your use of Aegilume products, we will automatically collect relevant information, such as operation logs or other log‑type data.

(1) Registration and Login

When you create an account on Aegilume, you must provide a valid mobile phone number for your country or region (we support receiving verification codes in accordance with the local dialing rules), set a username, and use it to receive verification codes during registration, login, account binding, and password recovery. Your mobile number will also serve as one of the contact methods we designate for receiving relevant service notifications, such as new product launches, service updates, and marketing promotions. If you refuse to provide the aforementioned information, you will be unable to register an Aegilume account.

After completing account registration and login, you can go to your personal center to set a nickname, upload a profile picture, link third-party platform accounts, and customize your account settings.

(2) Providing Aegilume-related services

During your use of Aegilume-related services, we will receive the following information you provide:

1、The text, code, images, files, and other information you upload or enter

Aegilume’s related services rely on your content uploads and inputs. We need to collect and store the code, text, images, files, preset instructions, and other information you provide when interacting with Aegilume. Based on your input and leveraging generative AI technology, Aegilume will generate and return content tailored to your needs. If you choose not to provide the aforementioned information, you will be unable to access services such as code generation, intelligent editing, and document workflows. To enable you to review and manage this information at any time, we will log your AI conversation history with Aegilume products, along with the conversation topics derived from the above‑mentioned data, and present them to you.

On the condition that the input content has been de-identified and cannot be used to re-identify any specific individual, we may randomly sample a small portion of the input content and conversation context for product analysis, model evaluation, and feature optimization, in order to further improve the model’s response performance, such as enhancing dialogue quality and response speed. If you do not wish your input to be used for model optimization, please contact us in accordance with Article 9 of this Policy.

2、Agent Service

If you assign tasks to Aegilume’s official AI Agent, the AI Agent will automatically decompose, plan, and execute your instructions, handling a wide range of work—from code generation to project‑plan development. During this process, you will actively provide commands to the platform and can upload or attach text, code, images, files, and other materials. Meanwhile, the platform will automatically collect operational logs, usage duration, and error logs generated as you interact with Aegilume.

3、Device Permissions

When you use AI‑related image, audio, or video services, we will request your permission to access the microphone and clipboard based on the specific features and services you are using. If you decline these permissions, you will be unable to upload content through the relevant channels, but this will not affect your ability to use Aegilume’s other features.

4、Evaluation of Interactive Content

During your service experience, you may rate Aegilume’s output based on whether it meets your needs, using options such as “like,” “dislike,” or “provide feedback.” On the condition that the data has been de-identified and cannot be used to re-identify any specific individual, we will collect your ratings and feedback to enhance Aegilume’s interaction quality and optimize your service experience.

If you refuse to allow us to collect and process the aforementioned information, please enter your details with caution. By participating in this service, you will be deemed to have accepted the terms set forth above.

If the content you enter (including but not limited to creation instructions, reviews, and feedback) involves third-party information (including but not limited to personal information), please ensure that you have obtained lawful authorization before submitting such information, so as to avoid disclosing others’ personal information or infringing upon their rights.

We may use your product suggestions and bug reports to improve and iterate on our products; please do not include any sensitive personal information in your feedback.

5、Share Information

When you share or receive shared information, we need to access your clipboard to collect relevant passwords and links in order to enable features or services such as redirection and sharing. If you refuse to allow us to collect the aforementioned information, you will be unable to use the sharing feature.

(3) Interaction History Query and Management

To provide you with a seamless and consistent service experience and ensure service quality, we will record your interactions with Aegilume, including the text, code, and image content you submit, as well as the interaction topics generated based on this information. You can view and manage your historical interactions that have not yet been deleted directly from the interface.

(4) Providing Security for You

To enhance service security and protect the personal safety, property, and account security of you, other users, or the general public, we and our affiliates will collect your device information and service log data, and may use or integrate such information to comprehensively assess risks associated with your account and usage, perform identity verification, detect and prevent security incidents, and, in accordance with the law, take necessary measures for recording, auditing, analyzing, and addressing these issues. If you refuse to allow us to collect the aforementioned information, we will be unable to provide you with our services.

1. Device Information: The type and brand of your device, hardware model, operating system name and version, browser name and version, user device time, server time, language, user IP address, network information, device identifiers (such as Android ID, OAID, IDFA, IDFV, Harmony OAID, GAID, etc.), network environment information (including coarse location, BSSID, SSID, and carrier information), sensor data, and cookie information.

2. Service Log Information: When you use our services, we automatically collect detailed information about your usage, which is stored as network logs. This includes user permissions, usage frequency, application operation details (such as the list of running applications and clipboard data), user access and activity logs (including browsing, clicks, and feedback), application crash reports, performance metrics, and app source information, all for the purpose of ensuring the proper functioning of our services.

(5) Operational Analysis

We may use service log information, your usage data, your device information, and online analytics tools based on cookies to help us analyze how users interact with this service and to enhance your service experience.

(6) To provide you with professional customer service support or assistance

You can click “Contact Us” on the Aegilume website to request customer support. To ensure the security of your personal information, we may ask you to provide necessary personal details to verify your identity. You will also need to submit a description of your issue. We and our affiliated companies will record and analyze this information to respond more promptly to your support requests and to improve our services. If you refuse to provide the aforementioned information, we may be unable to offer you the corresponding support or assistance, though this will not affect your ability to use Aegilume’s basic features.

(7) Personalized Services

Future versions of this product will introduce personalized recommendation features. When you use Aegilume‑related services, we will leverage your input as well as usage data such as clicks, browsing history, likes, searches, time spent on pages, comments, shares, and feedback to recommend content that may interest you, thereby enhancing your browsing experience. If you prefer not to receive personalized recommendations, you can disable this feature by going to “Settings – Privacy – Personalized Recommendations.” Once disabled, we will no longer use your relevant behavioral data to generate personalized recommendations; however, you can still continue to browse general content that is not tailored to your personal preferences.

(8) Features Provided Based on System Permissions

During your use of Aegilume, to enhance your user experience, we will request and access certain system permissions to collect and use your personal information. Even after obtaining these permissions, Aegilume will not collect your information unless the relevant features or services are actively running. You may choose not to grant these permissions; doing so will not affect your ability to use Aegilume’s basic functions, but you may be unable to enjoy the additional user experiences offered by those extra features.

You can check the status of each of the aforementioned permissions in Aegilume and manage whether they are enabled or disabled. Please note that once you choose to disable a permission, we will no longer collect or use any related personal information based on that permission; however, this will not affect any information collection or use that was already carried out with your prior consent.

(9) Other Rules for the Collection and Use of Personal Information

You understand and agree that, except for the personal information we explicitly disclose to you in the aforementioned scenarios, we will separately inform you—through on-screen prompts, interactive design, or other means—of the content, scope, and purpose of any additional information collection, and obtain your consent.

You understand and agree that, except for the personal information we explicitly disclose to you in the aforementioned scenarios, we will separately inform you—through on-screen prompts, interactive design, or other means—of the content, scope, and purpose of any additional information collection, and obtain your consent.

1. Necessary for the conclusion or performance of a contract to which you are a party;

2. Necessary for us to fulfill our statutory duties or legal obligations;

3. Directly related to national security and defense security;

4. Directly related to public safety, public health, or significant public interests;

5. Directly related to criminal investigation, prosecution, trial, and the execution of judgments;

6. When it is necessary to protect your vital lawful rights and interests, or those of other individuals, such as life and property, but obtaining your explicit consent is impractical;

7. Collect your personal information that you have voluntarily disclosed, within the scope permitted by laws and regulations;

8. Collect your personal information that you have voluntarily disclosed, within the scope permitted by laws and regulations;

9. Necessary for maintaining the secure and stable operation of the products or services provided, such as identifying and resolving faults in the products or services.

10. To comply with mandatory legal requirements in our jurisdiction or your jurisdiction (including tax, anti-money laundering, export control, and other applicable laws)

(10) Payment Information

When you purchase a paid plan or subscribe to a service, we collect the information necessary to complete the transaction, including order details, transaction IDs, and billing information. We do not directly collect sensitive payment credentials such as full card numbers; instead, these are processed by third-party payment service providers. Payment‑related data is used for order fulfillment, reconciliation, and compliance with financial and tax regulations.

III. How We Use Cookies and Similar Technologies

To ensure the website operates smoothly and to provide you with a more convenient browsing experience, we store small data files called cookies on your device. Cookies typically contain identifiers, site names, and certain numbers and characters. With the help of cookies, the website can store your preferences, verify that you are securely logged into the service, or detect any account security issues.

Types of cookies we use:

Along with cookies, we employ similar technologies, including web beacons, pixel tags, and local storage.

EU/EEA and UK users: Non-essential cookies may only be set with your explicit consent, obtained via the cookie banner. For California users, we respect GPC (Global Privacy Control) signals. Browser plugins and third-party blocking tools do not constitute a valid opt-out; this service’s built-in cookie settings panel is the official and effective channel for exercising your preferences.

You may at any time disable or clear cookies in the cookie settings panel or through your browser; however, disabling non-essential cookies may affect certain personalized features without impacting the use of basic services.

We will not use cookies for any purposes other than those specified in this policy.

IV. How We Share, Transfer, and Publicly Disclose Your Personal Information

(1) Partners Involved in the Data Usage Process

When collaborating with our partners, we will adhere to the following principles:

1. Lawfulness, Legitimacy, and the Principle of Data Minimization: Data processing must be based on a lawful foundation, pursue a legitimate purpose, and be limited to the minimum scope necessary to achieve that purpose.

2. Principle of Maximizing Users’ Rights to Information and Self-Determination: Throughout the data processing process, users’ rights to information and self-determination regarding the handling of their personal information shall be fully respected.

3. Principle of Maximizing Security Assurance: We will implement necessary measures to ensure the security of the personal information we process, carefully assess the purposes for which our partners use such data, conduct a comprehensive evaluation of their security capabilities, and require them to comply with the relevant provisions of the cooperation agreements.

2、Entrusted Processing

We may entrust our affiliated companies or partners (collectively referred to as “Authorized Partners”) to process your personal information, so that they can provide certain services or perform functions on our behalf. We will only entrust them with your information for the lawful, legitimate, necessary, specific, and clearly defined purposes set forth in this Policy, and Authorized Partners will have access only to the information required to fulfill their duties. Furthermore, we will require, through contractual agreements, that they do not use such information for any purpose beyond the scope of the entrusted tasks. At present, the types of Authorized Partners we engage include the following:

1. We may entrust our affiliated companies or partners (collectively referred to as “Authorized Partners”) to process your personal information, so that they can provide certain services or perform functions on our behalf. We will only entrust them with your information for the lawful, legitimate, necessary, specific, and clearly defined purposes set forth in this Policy, and Authorized Partners will have access only to the information required to fulfill their duties. Furthermore, we will require, through contractual agreements, that they do not use such information for any purpose beyond the scope of the entrusted tasks. At present, the types of Authorized Partners we engage include the following:

2. Suppliers of products or services and other partners. We entrust your information to our affiliated companies and other authorized partners that support our business operations; such support includes professional services—such as consulting, analytics, marketing, and technical assistance—provided on our behalf.

3. Payment‑related authorized partners. To process your order payment, we will provide your account information, order details, payment account information, and other necessary data required to complete the payment to third‑party payment‑related authorized partners.

4. Authorized partners in the customer support category. To provide you with professional customer service support or assistance, we will entrust our affiliated companies and other authorized partners to process your customer support requests and help us respond to your inquiries promptly.

5. Explanation of the Bring Your Own Key (BYOK) scenario. If you use the Bring Your Own Key (BYOK) feature, you will manually enter the access keys provided by a third-party large‑model service provider. Once this feature is enabled, your input and user content will be forwarded to the third-party model provider you have designated for processing. In this scenario, the third-party provider acts as an independent data processor, and its processing activities are governed by its own privacy policy. We merely forward the data and assume no responsibility for the third party’s data security or processing practices. You should verify the third-party provider’s data protection policies and refrain from including sensitive personal information in your input.

3、Sharing

In principle, we will not share your user information with other organizations or individuals, except in the following circumstances:

1. Sharing with your explicit consent: After obtaining your explicit consent, we will share your user information with other parties.

2. Sharing necessary for fulfilling legal obligations: We may share your user information with third parties in accordance with applicable laws and regulations, for the purposes of litigation or arbitration, or as required by administrative or judicial authorities in compliance with the law.

3. Sharing where necessary for the conclusion or performance of a contract to which you are a party: Certain specific modules or functions within the platform and its related services are provided by third-party partners. We will only disclose your personal information to them on a lawful, legitimate, and necessary basis, and solely to the extent required for the provision of such services. Furthermore, we will endeavor to ensure that these partners comply with this Privacy Policy, as well as with any other appropriate confidentiality and security measures we require them to observe, when using your information.

4. For the purposes of ensuring service security and conducting analytical statistics: To analyze how our services are used and to enhance the user experience, we and our partners may use aggregated statistical data on your service usage; such data is difficult to combine with other information to identify you or link back to your identity.

5. Product Promotion: We may collaborate with our partners to promote Aegilume products and services. Such partners, when conducting promotional activities or providing related services, may need to use de-identified or anonymized data for the aforementioned purposes. We will require them to adhere to the principles of legality, fairness, and necessity in their use of such information, ensuring that users’ legitimate rights and interests are fully protected.

6. Organization/Team Account Sharing (where applicable). If you join an enterprise or organizational team account, the organization administrator may access your account’s usage records and service logs. The administrator can also control the “Use content for model optimization” setting within the team. The organization assumes responsibility for managing the data of its team members. For requests regarding your personal privacy rights, you may contact either us or your organization’s administrator.

(2) Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

1. Transfer with Explicit Consent: We will transfer your personal information to other parties upon obtaining your explicit consent.

2. When the Aegilume service provider undergoes a merger, acquisition, or bankruptcy liquidation, and personal information is transferred as part of such transaction, we will require the new entity that assumes custody of your personal information to continue to be bound by this Policy. Otherwise, we will require that entity, organization, and any relevant individuals obtain your renewed consent.

(3) Public Disclosure

We will only disclose your personal information in the following circumstances:

1. We may disclose your personal information publicly with your explicit consent or based on your proactive choice;

2. If we determine that you have violated applicable laws and regulations or seriously breached the relevant agreement rules, or in order to protect the personal and property safety of Aegilume service providers, their affiliated companies, users, or the general public from harm, we may, in accordance with applicable laws and regulations and with your consent, disclose your personal information, including details of the relevant violations and the measures that Aegilume services have already taken against you.

(4) Cease of Operations

If we cease operating the Aegilume service, we will promptly stop collecting your personal information. We will notify you individually or issue a public announcement to inform you of the cessation of operations, and we will delete or anonymize any personal information we hold that is related to the discontinued service.

(5) Exceptions to the requirement of obtaining prior consent when sharing, transferring, or publicly disclosing personal information

In the following circumstances, sharing, transferring, or publicly disclosing your personal information does not require your prior consent:

1. Necessary for us to fulfill obligations prescribed by laws and regulations or to comply with instructions from government authorities;

2. Related to public safety, public health, or significant public interests;

3. Related to public safety, public health, or significant public interests;

4. Related to criminal investigation, prosecution, trial, and the execution of judgments;

5. Where it is necessary to protect your vital lawful rights and interests, or those of other individuals, such as life and property, but obtaining your consent is impractical;

6. Personal information that you voluntarily disclose to the general public;

7. Collecting personal information from legally and publicly disclosed sources, such as legitimate news reports and government information disclosure channels;

8. Necessary for the conclusion or performance of a contract to which you are a party.

• Cross-border data transfer

As our servers and technical infrastructure are distributed across multiple jurisdictions worldwide, and our affiliates and authorized partners may be located in different countries or regions, your personal information may be transferred to, or accessed from, countries or regions outside your jurisdiction (including, but not limited to, the People’s Republic of China, the United States of America, Singapore, and the member states of the European Union).

1. With respect to personal data transferred from the European Economic Area (EEA), the United Kingdom, or Switzerland to jurisdictions outside these regions, we will implement one or more of the following lawful transfer mechanisms:

1）An adequacy decision issued by the European Commission or the UK Government;

2）Standard Contractual Clauses (SCCs);

3）Binding Corporate Rules (BCRs);

4）Other transmission mechanisms recognized by applicable laws.

1. With respect to personal information transferred from other countries or regions to overseas, we will implement transfer mechanisms that provide an equivalent level of protection in accordance with applicable laws and regulations, including but not limited to entering into data export agreements and conducting data protection impact assessments.

2. Before transferring your personal information outside of China, we will ensure that the recipient provides an adequate level of data protection and that your rights are safeguarded through contractual or other legal means.

V. Your Rights

You may access and manage your information in the following ways, and we will respond to your requests where permitted by applicable laws and regulations:

(1) Access, Correction, and Supplement:

You have the right to access, correct, and supplement your personal information by logging into your Account Center or by adjusting your settings in the interactive interface.

(2) Copying

You can copy your information in the following ways: log in to the Account Center or copy the information you need directly from the interactive interface.

(3) Delete

You can log in to your Account Center or delete the relevant information directly from the user interface, or you can request account deactivation to erase all of your data.

In the following circumstances, you may submit a request to us to delete your personal information:

1. If our processing of personal information violates applicable laws and regulations;

2. If we collect or use your personal information without obtaining your explicit consent;

3. If our processing of your personal information materially breaches the agreements we have with you;

4. If the purposes of our processing have been achieved, cannot be achieved, or are no longer necessary for achieving those purposes;

5. If we cease to provide the service, or if the retention period has expired.

If we decide to comply with your request for deletion, we will also, to the extent possible, notify the entities that have obtained your personal information from us and require them to delete it promptly (unless otherwise provided by laws or regulations, or unless such entities have independently obtained your authorization).

After you or we assist you in deleting the relevant information, due to applicable legal requirements and security‑technical limitations, we may not be able to immediately remove the corresponding data from our backup systems. We will securely store your personal information and refrain from any further processing of it until the backups can be purged or rendered anonymous.

(4) Modification of the Scope of Authorization

You may contact us to modify or withdraw your consent regarding our processing of your personal information. Once you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw consent will not affect any personal information processing activities we have already carried out based on your prior consent.

(5) Account Deletion

You may cancel your account through the account deactivation feature in the Aegilume client, or by submitting an account deactivation request via the contact information provided in Article 9 of this Policy.

After you voluntarily deactivate your account, we will cease providing services to you and delete your personal information or render it anonymized, unless otherwise required by applicable laws, regulations, or industry-specific regulatory rules.

(6) Responding to Your Above-mentioned Requests

You, or your guardian, close relatives, or other entitled parties, may submit the aforementioned requests to us by contacting the email address listed in Article 9 of this Policy. We will respond within 15 days.

In principle, we do not charge for reasonable requests; however, for repeated requests that exceed a reasonable limit, we may, at our discretion, impose a fee. We may also refuse requests that pertain to information not directly linked to your identity, that are submitted repeatedly without valid justification, or that require excessive technical measures, pose risks to the legitimate rights and interests of others, or are impractical.

(7) Exceptions to Responding to Your Rights Requests

In the following circumstances, we reserve the right not to comply with your aforementioned rights requests:

1. Related to our fulfillment of obligations stipulated by laws and regulations;

2. Directly related to national security or defense security;

3. Directly related to public safety, public health, or significant public interests;

4. Directly related to criminal investigation, prosecution, trial, and the enforcement of judgments;

5. We have sufficient evidence to demonstrate that you or other data subjects have acted with subjective malice or abused your rights;

6. Where it is necessary to protect the vital lawful rights and interests of you or other data subjects, such as life or property, but obtaining your consent is impractical;

7. Responding to your request or that of other data subjects would seriously harm the legitimate rights and interests of you, other data subjects, or organizations;

8. Involving trade secrets.

• Additional Rights for Residents of Certain Jurisdictions

If the laws of your jurisdiction grant you additional rights with respect to your personal information, please contact us pursuant to Section 9, and we will respond in accordance with applicable law.

VI. Storage and Protection of Information

(1) Storage Period

We will retain your personal information only for as long as necessary to achieve the purposes set forth in this policy, unless otherwise required by law. Upon expiration of the retention period, we will delete or anonymize your user information in accordance with applicable legal requirements.

(2) Storage Location

1. We operate globally, and your personal information may be stored within your jurisdiction or transferred abroad (see Section 4(iv) of this Policy, “Cross-Border Data Transfers”).

2. For users within China, any personal information generated or collected by us within the People’s Republic of China is stored on servers located within China. Unless we obtain your separate consent, or in order to perform a contract entered into with you, or to comply with obligations prescribed by laws and regulations, or under other circumstances permitted by applicable laws and regulations, we will not disclose any of your personal information to entities outside of China.

3. For users outside mainland China: Your personal information may be stored in your country or region, or transferred to other countries or regions where we maintain technical infrastructure (including, but not limited to, the United States, Singapore, and the European Union). We will ensure that such transfers comply with the provisions of Article 4(iv) of this Policy and applicable legal requirements.

(3) Storage Security

1. Data Protection Technical Measures

We have implemented industry-standard, reasonable and feasible security measures to protect your information and prevent unauthorized access, disclosure, use, modification, damage, or loss of personal information.

Although we have implemented reasonable and effective security measures in accordance with applicable laws and regulations, due to technological limitations and the potential existence of malicious tactics, we cannot guarantee 100% information security. Therefore, we strongly recommend that you take proactive steps to safeguard your personal information, such as refraining from disclosing your account credentials or other personal data to third parties.

1. Organizational Measures for Data Protection Management

We have established an industry-leading data security management system that places data at its core and is designed to cover the entire data lifecycle, enhancing the security of personal information across organizational structure, policy design, personnel management, and technology. Through training programs and assessments, we continuously reinforce employees’ awareness of the importance of safeguarding personal information.

1. Response to Personal Information Security Incidents

If our physical, technical, or administrative security measures are compromised, resulting in unauthorized access to, public disclosure of, alteration of, or destruction of your information and thereby causing harm to your legitimate rights and interests, we will promptly activate our emergency response plan and take reasonable and necessary measures to minimize any adverse impact on you. In the event of a personal information security incident, we will also, as required by applicable laws and regulations, inform you of the basic details of the incident and its potential impacts, the measures we have taken or intend to take to address it, recommendations for you to independently prevent and mitigate risks, and the remedies available to you. We will notify you via SMS, push notifications, and other appropriate channels; if individual notification is impractical, we will publish a notice through reasonable and effective means.

1. Prevention of Account Security Risks

Please safeguard your personal information and refrain from disclosing it through this service. If you suspect that your personal information—particularly your account or password—has been compromised, please contact us immediately so we can take appropriate measures in response to your request.

VII. Protection of Minors

We primarily provide the services of this website and other related products to adults. However, we place great importance on protecting the personal information of minors. In particular, the personal information of children under the age of fourteen is considered sensitive, and we generally do not proactively collect such data. If you are a minor between the ages of fourteen and eighteen, we require that you ask your parents or other legal guardians to carefully read the entire contents of this policy, and that you use our products or services and provide us with information only with the consent of your parents or other legal guardians. Children under the age of fourteen should not voluntarily submit any personal information to us; if there is an actual need for such use, it may proceed only with the explicit consent of their guardian. If you are a parent or other legal guardian of a minor, please ensure that the minor uses this service only after obtaining your authorization and consent. If you have any questions regarding personal information, please contact us.

Due to limitations in current technologies and business models, it is difficult for us to proactively identify personal information of minors during the account registration process. If you are a guardian of a minor and become aware that we have collected such personal information without the minor’s consent, please contact us using the contact details provided in this Policy. Upon receipt of your notice, we will promptly conduct an investigation and, if the findings confirm the issue, promptly delete or anonymize the relevant information.

VIII. Updates to This Policy

To provide you with a better service experience, we continuously strive to improve our technology. We may update our Privacy Policy and notify you of the changes via SMS or other appropriate means, so that you can stay informed about the latest version of this Privacy Policy. However, without your explicit consent, we will not restrict any rights you are entitled to under this Policy.

For significant changes, we will also provide more prominent notice—such as via SMS, email, or pop-up alerts—and seek your consent in accordance with applicable laws and regulations.

IX. Contact Us

You may contact us using the following methods, and we will respond to your request within 15 days:

If you have any questions, comments, or suggestions regarding the contents of this policy, please contact us by email at [support@aegilume.chat] (please indicate that your inquiry relates to Aegilume services and provide specific details). Please note that we may not respond to inquiries that are unrelated to this policy or to your rights concerning personal information.

If you are dissatisfied with our response, particularly if you believe that our handling of your personal information has infringed upon your legitimate rights and interests, you may also seek a resolution by filing a lawsuit with the court having jurisdiction over the defendant’s place of residence.

Appendix: Relevant Definitions

Aegilume: Aegilume Products and Services

Service Provider/We: Aegilume.

Affiliated Company: means an affiliated company of Aegilume.

Personal information: Any information, recorded electronically or by other means, relating to an identified or identifiable natural person, excluding information that has been anonymized. This definition may vary across jurisdictions; the law of your jurisdiction shall prevail.

Sensitive personal information: refers to personal information whose disclosure or unlawful use may easily infringe upon the dignity of a natural person or jeopardize their personal safety or property. This includes biometric data, religious beliefs, specific identity information, medical and health information, financial account details, location tracking data, as well as personal information of minors under the age of fourteen.

Child: means a minor who has not yet reached the age of fourteen. This definition may be expressed differently in various jurisdictions; the law of your jurisdiction shall prevail.

De-identification: Refers to the process by which personal information is processed so that, without the use of additional information, it can no longer be used to identify a specific natural person.

Anonymization: refers to the process by which personal information is processed such that it can no longer identify a specific natural person and cannot be reversed.

Cookies: Cookies and similar device‑identifying technologies are widely used on the internet. When you use our services, we may employ these technologies to send one or more cookies or anonymous identifiers to your device in order to collect, identify, and store information about your access to and use of this product.